For more than 20 years, Titanium Ball Valve (TBV) has relied on Lampin for critical components. TBV supplies specialty valves with zero tolerance for external leakage. On a Tuesday afternoon, TBV realized it would be unable to meet a customer order because of a missing component. The parts had to be machined from mill certified material with absolutely no deviation from the exacting specifications.
TBV called Lampin for assistance. Within minutes of receiving the call, Lampin was able to procure the material, find an available machine, and schedule production for Wednesday morning. The parts were delivered to TBV on Wednesday afternoon.
Two factors help Lampin beat the normal four-week industry turn-around time: 1) a unique networked, real-time production control system, and 2) employees who understand the dedication and commitment necessary to support today’s rapidly changing business requirements.
